Refund Policy

To Claim a Refund, You Must Provide:

• Official court documentation showing your DUI case was fully dismissed
• A valid purchase receipt from DUI-Help.org

Refund Processing

Refunds are processed within 10 business days after verification of court documentation. Refunds are issued to the original payment method. Please allow additional time for your bank or credit card company to process the refund.

Non-Refundable Situations

Refunds are not issued if:

• You fail to complete required reinstatement steps
• You miss court or DMV deadlines
• Your case results in conviction, suspension, or restrictions
• You decide not to use the service after purchase
• You purchased by mistake
• You purchased solely for personal convenience without engaging with the service

Physical Products (Roadside Kits)

For physical product returns, items must be in original condition, unworn/unused, with tags and original packaging within 10 days of receipt. Contact support@dui-help.org to initiate a return.