SMS Terms & Conditions
Last updated: March 6, 2026
1. Consent to Receive Messages
By providing your phone number and checking the consent box on any DUI-Help.org form, you agree to receive recurring automated text messages (SMS and MMS) from DUI-Help.org, including but not limited to:
- Case status updates and reminders
- DMV hearing date reminders
- Payment confirmations and payment link notifications
- Appointment reminders
- Document request links
- Customer service responses
- Service follow-ups
2. Message Frequency
Message frequency varies based on your interactions with DUI-Help.org. You may receive up to 10 messages per month depending on your case activity and communication preferences.
3. Message & Data Rates
Message and data rates may apply. DUI-Help.org is not responsible for any charges from your mobile carrier.
4. Opt-Out
You can opt out at any time by replying STOP to any message you receive from us. You may also text STOP to (916) 244-9700. After opting out, you will receive one final confirmation message and will no longer receive SMS messages from DUI-Help.org.
Other opt-out keywords: STOPALL, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE.
5. Opt-In
You may opt back in at any time by texting START, YES, or SUBSCRIBE to (916) 244-9700, or by submitting a new form on our website with the consent checkbox selected.
6. Help
For help, reply HELP to any message, or contact us directly:
- Phone: (916) 244-9700
- Email: info@dui-help.org
- Website: dui-help.org
7. Consent Not Required for Purchase
Consent to receive text messages is not a condition of purchasing any service from DUI-Help.org.
8. Supported Carriers
Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, Boost Mobile, MetroPCS, Cricket, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
9. Privacy
Your phone number and personal information will not be sold or shared with third parties for marketing purposes. For more information, see our Privacy Policy.
10. Contact Information
DUI-Help.org
Phone: (916) 244-9700
Email: info@dui-help.org
Website: dui-help.org